Leasing Associate

Department: Leasing
Reports To: Director of Leasing or another designated member of Management
FLSA Status: Exempt

About Us

The STG Group is a privately owned Commercial Real Estate Investment and Property Management group of companies. Since opening our doors in 1985, our portfolio has grown to its present level of over four million square feet of office, retail and industrial properties.

JOB SUMMARY

The STG Leasing Associate provides operational and administrative support for the business activities associated with the successful leasing and marketing of STG’s property portfolio. Responsibilities include, but are not limited to, assisting with the review, modification, and execution of lease documentation; supporting both on-site and market-wide property marketing efforts; managing real-time and planned communications with clients and prospects; and performing regular as well as ad hoc administrative tasks to ensure efficient leasing operations across an assigned property portfolio. This role may also support leasing activities across the broader STG portfolio as needed from time to time. Occasional travel to our out-of-state properties is required.

DUTIES AND RESPONSIBILITIES*

Lease Administration:

  • Create, write, and process lease documents and amendments.
  • Build abstracts for new leases within Property Management Platform (Yardi).
  • Update Rent Roll weekly and verify listing agreements are valid and active.
  • Return fully executed lease copies to tenants and brokers within a timely manner.
  • Visit each property, in person, on a monthly basis. Out of state properties on a semi-annual basis.
  • Meet with existing customers and local brokers during each property visit, ensuring a high-touch, white glove experience for clients and a deep market knowledge.
  • Provide property status reports, including current photos of all vacant spaces, to STG management on a monthly basis.

Marketing & Outreach:

  • Create advertisements, brochures, flyers, and property photos/videos.
  • Update company website, LoopNet, and social media with accurate property information.
  • Periodically refresh all online representation of the assigned properties to encourage online engagement and SEO results.
  • Collect marketing/comparative reports from brokers.
  • Assist with occupancy and vacancy levels through marketing initiatives.

Client Interaction:

  • Schedule and conduct in-person property tours for prospective tenants.
  • Respond to inquiries from clients, prospective clients, agents, and brokers with professionalism and energy. Responses are expected to occur within 24 hours of receipt.
  • Immediately direct tenant complaints to the Property Manager.
  • Include a summary of client complaints and other feedback in each month’s property report.

Administrative Support:

  • Provide clerical support as required during lease negotiations.
  • Prepare correspondence, presentations, and spreadsheets.
  • Participate in weekly Leasing Department meetings.
  • Update Yardi data on a weekly basis, or as required, for your assigned property portfolio.
  • Maintain oversight for brokerage commissions related to managed properties.

*The activities and responsibilities included herein do not reflect a comprehensive listing of activities, duties or responsibilities that may be required of the incumbent for this position. Additional duties, responsibilities and activities may may be assigned at any time, with or without notice, based upon the changing needs of the business.

QUALIFICATIONS

  • Excellent computer skills, including proficiency in word processing, spreadsheets, presentation, and graphic design software.
  • Strong verbal and written communication skills with attention to detail and organizational ability.
  • Effective interpersonal skills for working with tenants, brokers, and staff.
  • Proficiency in Yardi software.
  • Proactive and engaging mindset, seeking, identifying and implementing opportunities and ideas designed to grow the value of your assigned property portfolio.

EDUCATION

  • Associate’s Degree in a related field.
  • Minimum of two (2) years of related experience in business communication or leasing. Or equivalent combination of education, training, and experience.

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities.  

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Movement within office complex environment
  • Ability to write by hand and use keyboard extensively to perform general office functions
  • Ability to communicate by speech and hearing continuously
  • Visual acuity needed for close detail work and computer use
  • Ability to sit for extended periods of time
  • Ability to occasionally walk, stand, stoop, kneel, crouch, and reach with hands and arms
  • Ability to occasionally lift and carry up to 20 pounds (periodic lifting of supplies)
  • Climb stairs as needed within each property  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly exposed to a general office environment.
  • The noise level in the work environment is usually moderate.

WORK LOCATION

  • 1304 Southpoint Boulevard, Suite 130, Petaluma CA

Equal Employment Opportunity Statement:

The STG Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.